Custom Order Inquiry

Thank you for considering The Luxe for your special occasion!

Please be sure to read all of the following information to avoid delay in processing your request. This form is used for custom cake and cupcake inquiries only. We do not offer custom treats but can offer a preferred vendor list when you book your cake with us. We are unable to offer licensed characters, high-end fashion designer labels, sports teams, liquor themed cakes etc. due to intellectual property rights. We specialize in modern wedding, glam, and abstract art cakes. Prior to submitting an inquiry, please review our Instagram to get a sense of our design style and ensure it fits your needs. As a cake designer and artist, we do not replicate the work of other artist, inspirational pictures are solely to inspire an original design. 

What is a custom cake? Any themed cake that is above and beyond the call of regular cake. This may include fondant pieces, abstract structures, florals, or attention to detail that is unlike your traditional bakery style cake. Bakery style cakes are only offered during promotions, unless the request meets the order minimum below. 

Order Minimum: $200

 

Pricing: Pricing is based on several factors, including but not limited to, level of intricacy, cake flavor, fillings, etc. Custom cakes start at $200 or $8.00 per serving, whichever is greater.

50% non-refundable, non-transferable retainer is required to book. However, if your pickup/delivery date is less than 4 weeks away, the full balance is due at the time of booking. Invoices not paid by the due date will be cancelled and your quote will be null and void. 

Rush Order: A rush order is a last minute request, giving less than 15 days notice. Occasionally, we are able to accept last minute request. In this case, a rush fee starting at $50 will be accessed. Flavor and design options may be limited based on product availability; however, it will still be nothing short of amazing! 

What to expect next? Once your order is submitted, you will receive a response or quote at the email address provided within 72 business hours. You may visit our contact page for our business hours. Please be as detailed as possible and provide all requested information in the below message field order to avoid delay in processing your request. Also, double check your email address for typos.

Curbside Cake Pickups are located in Virginia Beach and scheduled on the following days/hours, based on availability...

Thursdays: 12:00-4:00pm

Fridays: 10am- 4:00pm 

Saturdays: 8am- 11am

Sundays: Delivery Only

If these hours aren't convenient, please request delivery. 

Review standard refund policy here

Select exact start time
Click here to review flavor descriptions in a pop-up window.
Flavor Options (1 flavor included but you may select mulitple flavors for an addtional charge when purchasing tier cake).

***ALLERGY WARNING*** 

Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. Please be certain to communicate all food allergies. In the event we are able to accommodate your request, we exercise great caution to accommodate your needs. However, please still consider that allergens including but not limited to those listed above are regularly processed in our kitchen and we recommend any treats be consumed at your and your guest own risk only. By clicking submit below, you agree that you understand the allergy warning and either all food allergies have been described in text box above or it is not applicable.

Submitted! Please email inspirational pictures to TheLuxeCakeStudio@gmail.com.